FAQ

Hotel gift cards are prepaid vouchers that can be used to book accommodations at millions of hotels worldwide.

Purchase a gift card in any amount, personalize it with a picture and a message, and send it instantly via email, print it yourself or send a premium physical card. Recipients can redeem it at over 3+ million+ properties worldwide on our website.

Our hotel gift cards have a generous 2-year validity period from the purchase date!

Yes! You can purchase gift cards in any amount, however minimum and maximum amounts apply, depending on the selected currency.

Digital hotel gift cards are delivered instantly via email and are perfect for last-minute gifts or scheduled delivery for special occasions. Physical gift cards come in a premium presentation box, shipped via express delivery - ideal for a luxurious gifting experience. Both have the same 2-year validity and can be redeemed at 3+ million properties.

Buying a hotel gift card online is simple: 1) Choose your amount (from EUR 25 to EUR 10,000), 2) Personalize your design with your own photo or select from our templates, 3) Add a heartfelt message, 4) Select delivery method (instant email, PDF, or premium physical card), and 5) Complete secure checkout. Your digital gift card is delivered instantly!

You can buy hotel gift cards directly on our website at getawaygiftcard.com. We offer the widest selection of accommodations (3+ million properties worldwide) with instant digital delivery or premium physical card options.

We accept all major credit cards (Visa, Mastercard, American Express), debit cards, and various local payment methods depending on your region.

Yes! You can purchase multiple gift cards in a single transaction. Each card can have different amounts and personalized messages.

No, there are no hidden fees or processing charges.

Your gift card can be redeemed at getawaygiftcard.com/redeem. Simply enter your gift card code, search from 3+ million properties worldwide (including major hotel chains, boutique hotels, resorts, and vacation rentals in 190+ countries), select your dates and room, and complete your booking. The gift card value is applied automatically at checkout.

Our gift cards can be used at over 3+ million properties and accommodations worldwide, including major chains like Marriott, Hilton, IHG, Radisson, Accor, Best Western, Hyatt, and Wyndham — plus boutique hotels, resorts, and vacation rentals in 190+ countries.

Absolutely! Our gift cards are valid at luxury 5-star resorts, boutique hotels, and premium properties worldwide. From The Ritz-Carlton to unique boutique experiences, your recipient can choose from the finest accommodations in 190+ countries.

Yes, you can combine multiple gift cards for a single booking. Simply enter each gift card code during checkout to apply their combined value to your reservation.

If your booking costs less than the gift card value, the remaining balance stays on your card and is available for future bookings. You can check your balance anytime on our Check Balance page.

No problem! If the hotel costs more than your gift card balance, you can simply pay the difference with any accepted payment method (credit card, debit card, etc.) during checkout. You can also combine multiple gift cards to cover the full amount.

No account is required to purchase or redeem gift cards. However, creating an account allows you to track your gift card balances and booking history.

Yes! Visit our Check Balance page and enter your gift card code to see your current balance, transaction history, and expiration date.

If you've lost your gift card code, please contact our customer support with your purchase details (order number, email used for purchase). We're happy to help.

Our gift cards follow the hotel policies. This means if a booking is refundable according to hotel policy, we will refund your gift card and any additional payments if you decide to cancel. For non-refundable bookings, gift cards and additional payments cannot be refunded unfortunately.